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FAQ'S
Looking for information about our products and service that you can't see on our website. Check here for the frequently asked questions.
Print Calibration Information
Instructions and files for Print Calibration
By Alan Fox
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Last updated 4 months ago
How do I change my credit card on file?
Changing your credit card details
By Alan Fox
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Last updated 3 months ago
What is the "Future of Photography" event?
By Alan Fox
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Last updated 2 years ago
What is an insert?
What is an insert, I didn't order an insert.
By Alan Fox
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Last updated 2 years ago
How can I contact you?
When can I talk to someone? Opening hours, Time zones, Email, Phone number.
By Alan Fox
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Last updated 4 months ago
What is your Loyalty/Rewards Program?
3XM Rewards, Loyalty Program, Rewards Program
By Alan Fox
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Last updated 4 months ago
Do you brand the bags?
Branded Bags, Personalised Gift Bags
By Alan Fox
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Last updated 2 years ago
Money Back Guarantee
Details on our money back guarantee
By Alan Fox
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Last updated 3 months ago
Do You have any discount codes?
Do you run promotions? Do you have any discount codes?
By Alan Fox
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Last updated 3 months ago
How can I get my invoice?
By Alan Fox
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Last updated 2 years ago
How do I change my Password?
Instructions for resetting your password.
By Alan Fox
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Last updated 3 months ago
Does 3XM Offer Product Catalogues without Pricing
Product Catalogue without Pricing
By Alan Fox
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Last updated 1 year ago
3XM Branding
Learn the various branding styles we offer, how to upload your artwork, and how long it takes for branded orders
By Alan Fox
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Last updated 2 years ago
Shipping information
Shipping Information.
By Alan Fox
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Last updated 4 months ago
Pricing Information
How can I see the prices and why do I have to register first?
By Alan Fox
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Last updated 4 months ago
Can I mix my mat type, sizes and colors?
Can I mix and match different prints and mounts?
By Alan Fox
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Last updated 2 days ago
How can I change the email address on my account?
The process for changing my account email address.
By Alan Fox
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Last updated 3 months ago
3XM Referral Program
3XM Referral Program
By Alan Fox
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Last updated 4 months ago
Do you offer Sample Prints?
Do you offer Sample Prints?
By Alan Fox
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Last updated 4 months ago
My company logo has changed
What to do if your branding has changed
By Alan Fox
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Last updated 3 months ago
USA Tariffs (April 2025)
How will the recent tariff changes affect my order?
By Alan Fox
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Last updated 4 months ago
Do you offer prints without mats?
Do you do prints on their own?
By Alan Fox
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Last updated 2 months ago